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Claims Reporting Instructions
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No matter how strong your risk management program, you will unfortunately encounter claims. Accidents do occur and prompt, complete reporting is the first step towards a successful outcome. The more information you can provide when reporting a claim, the sooner an adjuster can respond. When reporting a claim, here are several tips to assist you:
Report the claim immediately — don’t delay. If this is a serious injury / accident, please be sure to PHONE your claim directly.
Please do not web report, email or fax claims of this nature.
Collect as much information as possible regarding the loss, such as date and time, policy numbers, reporting location, parties involved, accident description, type of injury and estimated damages.
Submit all police reports, estimates, photos and any materials/receipts to the adjuster handling the claim.
Do not speak with third parties about the claim, do not discuss “fault.”
When in doubt, please use caution and submit all matters to your carrier.
Request Boiler Inspection
The Chubb Group-Federal Insurance Company is the carrier for the CLIC Boiler & Machinery policy. If your district is due to have the boilers inspected, please have your Building and Grounds Director contact the Chubb Group directly and arrange for a mutually convenient appointment time. Please call Chubb at least 30 days prior to when you want your boiler inspected.
For your convenience, you should contact the following individual:
Samantha Scaramuzza-Suevel
Inspection Requests and Inspection Services
(312) 496-8018
(312) 961-6441 (M)
sscaramuzza@chubb.com
When calling Samantha, just inform him that your district is a member of the Collective Liability Insurance Cooperative and he will have a local engineer contact you to schedule an appointment. If leaving a message, please leave him your name, phone number and your school district number.
If you are requiring a boiler inspection for a new school that was just built, or for new boilers in existing schools, the State of Illinois requires you to contact the State for an inspection. Please contact the State of Illinois, Office of the Illinois State Fire Marshal:
Office of the Illinois State Fire Marshal
1 035 Adlai Stevenson Drive
Springfield, IL 62703
(217) 785-0969
sfm.boilers@illinois.gov
Also, below is a link to access a list of frequently asked questions regarding the inspection and repair of boiler systems from the State's website. We found this information to be quite helpful in answering many of the questions we often get asked.